Cookies policy and Data privacy
This privacy policy gives you an overview of the processing of your personal data by Glucoz.
1- DATA CONTROLLER
Any processing of personal information provided to Glucoz is carried out under the responsibility of Glucoz - RCS: Paris B 444 062 418 - Registered office: 31 rue du Caire 75002 Paris.
2- WHAT DATA IS PROCESSED BY GLUCOZ PROFILE DATA?
The data transmitted is information related to the contact form:
Your name and surname
Your company
your contact details
your email address
your phone number
CONTACT INFORMATION
When you contact us, we capture your contact information. Depending on how you contact us, your contact information may include your name, mailing address, phone numbers, e-mail.
MESSAGES, CONVERSATIONS
To communicate with customers and users, Glucoz also uses social networks, such as Facebook, Instagram or LinkedIn. We use these popular platforms to offer you, other contact and information possibilities. Please note, however, that we have no influence on the terms of use of the social networks.
TERMINAL AND ACCESS DATA
When you use the www.glucoz.fr website, it is inevitable that technical data will be generated and processed in order to provide the functions and content offered and to be able to display them on your terminal. The data generated and collected during the communication includes information about the communicating parties, the time of the connection, routing information, the data transfer protocol, the connection format and location information.
3- FOR WHAT PURPOSES IS MY DATA USED BY GLUCOZ PROCESSING OF PURCHASES AND SERVICES?
We process your data for the purpose of fulfilling the contract and for the provision and performance of any other service you have requested. The main purposes of processing are:
The provision of messages, notifications, newsletters and other direct communications, if this is part of our contractual services or the services you request
Ensuring the general security, operation and stability of our services
Non-advertising communication with you on technical, security and contractual matters
ON THE BASIS OF YOUR CONSENT
If you have consented to the processing of personal data, your consent is, in the first instance, the legal basis for our processing of your data. Typical purposes of your consent are for example the subscription to a newsletter.
You can withdraw your consent at any time for the future, e.g. by e-mail or letter.
4- TO WHOM WILL MY DATA BE TRANSMITTED?
Customer information is an important part of our business and we are not in the business of selling it. We share this information only in the cases and for the purposes described in this privacy policy and in accordance with applicable law.We submit information upon request to authorities, such as police and security authorities, as well as other authorities for reasons specified by law.In addition, we work with service providers (e.g. postal operators such as La Poste). These service providers only have access to your data to the extent and for the period necessary to provide the service concerned.
5- WHAT ARE MY RIGHTS REGARDING DATA PROTECTION?
According to the law and under the conditions it defines, you have the right to access, delete, rectify, retrieve, and retract your data. You can modify some of your data yourself in your customer account. For all other cases, please contact dpo@glucoz.fr.
6- WHEN WILL MY DATA BE DELETED?
Your personal data will be stored for as long as is necessary for the purposes of this privacy policy, in particular for the fulfilment of our contractual and legal obligations.
7- CHANGES TO THE PRIVACY POLICY
Finally, in the context of the development of our websites and our applications, as well as in the context of the implementation of new technologies in order to improve our service to you, changes to this privacy policy may be necessary. Therefore, we recommend that you review this Privacy Policy from time to time.